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Returns

Satisfaction Guarantee:  OutdoorTVtime.com is dedicated to customer service and customer satisfaction. If you are not satisfied with your purchase you may return any product within 90 days from the date of shipment for a full refund of the purchase price, excluding shipping. In order to qualify items must be:  

  • Returned in original packaging as shipped with the original receipt attached
  • Unused
  • Customer must obtain a valid return label before sending the return, please contact us. DO NOT just ship back an item before a return label has been authorized

The customer is responsible for shipping on all returns unless a mistake was made by OutdoorTVtime.com.  If an item is shipped and returned due to an incorrect address, the customer will be responsible for shipping both ways.  If the item arrives damaged or if the wrong item is delivered, OutdoorTVtime.com will pay for the return of the wrong item and the shipping of the correct item. Customers must notify OutdoorTVtime.com within 4 days of receipt of any damages or incorrect items shipped.

OutdoorTVtime.com is not responsible for damages during a returned shipment. If this occurs, a claim will need to be filed with the shipping company in order to be reimbursed for the merchandised purchased. 

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